Temkin Group has scheduled a workshop called Creating A Customer-Centric Organization in Boston on Monday, September 20th. This interactive session, which focuses on the role of customer experience leaders, will cover the following topics:
- Key customer experience trends
- Raising your firm’s customer experience competencies
- Building a voice of the customer program
In addition to the Temkin Group content, you will have the opportunity to interact with other customer experience leaders at the event. We’ve even arranged for the group to attend an optional Red Sox Game at Fenway Park after the workshop.
Click here to get more information or to sign-up for this workshop.
